Naming Convention
Contacts
- Get the name on the USI
- Get full name as it appears on their driver’s license / Medicare card / Passport
Get the but legal name possible – potentially ask if they know what the name used in their USI record is (unlikely)
Accounts
- Use the trading name on some documentation (Business card, letterhead, sign)
- Use the name they tell you
- Use the individuals name matching their contact record
Opportunities
Training: (Account_Name) (Course_Name)
Products: (Contact)(Primary product Name)
Events: Auto-generates from Events_EM Module
Fundraising: Fundraising type (Name)
- Other opportunity types auto generate with a predefined naming convention
Courses
Public: (Course_ShortName) (Region)
Industry: Industry (Course_ShortName)
Volunteer: Internal (Course_name) (Division)
Shadow (Composite): Comp (Course_ShortName) (Region)
Address
(Address Type) - (Address)
Events EM
(Year) (Clients_Event_Name)
St John Venue Site
SA (Site) - (Room)
Divisions
Set up the hierarchy to match our Area / Divisional structure under the St John SA account using the existing hierarchical account structuring available in Salesforce.