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Member Management
Proficiencies and Compliances
Updating a Compliance
Updating a Compliance
Search for the contact
Select the correct contact
Go to Related
Find Compliances and select the relevant compliance
Select the pencil to unlock and edit the record
Save the changes
Prev:
Assigning a Compliance to an individual
Next:
Revoking a Complinace
Topics
Introduction and Overview
2
Outline
How Objects and Records Work In Salesforce
Member Records
11
Contacts (Volunteers, Staff or Trainers)
Member Details
Member Statuses
A Member's Volunteer or Staff Activities
Voting Members
Updating a Member’s Status, Team, Role, Rank or Activity
Changing a Contact's Record Type (e.g. for a new member or a leaving member)
Creating DEMS User
Sync to DEMS
Generating an OB2 (Within Salesforce)
Reporting on Member Activity
Teams and Committees
5
Account vs Current Division
Group Memberships (Team, Committee and Calculated)
Checking What Groups a Member Belongs to
Checking a Team's Leader and Members
Managing Group Memberships (Associate memberships to teams or committees)
Scope of Practice
3
Setting a Member's Scope of Practice
Extend a Scope of Practice
Make someone non-clinical
Proficiencies and Compliances
7
What is a Compliance, Competency and Proficiency
Assigning a Proficiency to an Individual
Updating a Proficiency
Deactivating a Proficiency
Assigning a Compliance to an individual
Updating a Compliance
Revoking a Complinace
Awards
3
Adding a new Award to Salesforce
Assigning a member an award (Individual)
Assigning an award to a member (Bulk)
Scope of Practice Product
2
Create new Scope of Practice Product
Link Scope of Practice Product, Competencies and Proficiencies
Proficency Product
2
Create Proficiency Product
Linking Proficiency Products Together
Configuring the Solution (for Admins)
4
Metadata and application behaviour
Config records (Ranks, Roles, Scopes etc.)
Creating new St John Team Accounts (Divisions etc.)
Creating New Committees
Additional Resources
1
What Member Statuses Mean
Last Updated
Jun 15, 2022
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Other Resources
Accounts and Contacts
Selling and Opportunities
Courses, Attendees and Bookings
Products and Pricing
(Legacy) Services and Restocking
Reports and Dashboards
Leads and Cases
Events Management
Tasks, Chatter and Communication
Member Management
Other
Website
Restocker App - Servicing and Restocking