1. Go the to contact record

1. Go down to other details

1. Check to see the DEMS user id is not empty

1. Change Sync to DEMS to true (or false)

Note: this will allow any changes to sync automatically. When someone is made inactive it is automatically turned off.

• When it is unticked (default for most contact records) no sync between salesforce and DEMS will occur.
• When it is ticked changing any field that relates to DEMS will automatically synchronise to DEMS and update the DEMS record.