Manually Setting the Email for Invoice
Typically the email address used by your finance platform to deliver the invoice is set automatically depending on the type of Opportunity and what information is available. The recipient for the invoice is shown in the 'Email for Invoice' field on the Opportunity.
In some cases, the address in this field is incorrect and you may wish to manually indicate a recipient for the invoice.
Override Email For Invoice
The 'Override Email For Invoice' field has been created so that you may manually indicate a recipient address for the invoice from your finance platform.
To set the field, navigate to the Opportunity record and select the pencil icon next to 'Override Email For Invoice'
If you would like some additional guidance when setting the override field, a guided process has been created.
To launch the guided process, use the 'Update Email for Invoice' action from the action menu in the top right hand side of the page:
The process will provide a list of email addresses related to the Opportunity which may be used as the override address. The process will also let you enter another address. This can help you if you aren't 100% sure which address the invoice needs to go to.
You may select one choice from the process. Once you have selected your choice, use the 'next' button to update the Opportunity.


